For Toronto local customers, we able to do the service for store pickup, you don't need to book the appointment, just choose pick up option when checking out.
Mostly the items will be ready in 24hrs, before you heading to 85 royal crest crt, unit 8, our head office and warehouse location, get your order numbers ready and inform the number to our stuff for your orders.
For ski and snowboard rental pick up, you will need the appointment after you place the order, inform our customer service your informations, height, weight, feet size, we book 30mins for every rental user for fitting. After the fitting done, mostly you can pickup your gears right away if no need actual adjustment.